|USA/Canada||3 - 7 work days||From $9.99||From $2.99||Over $100|
|Europe||3 - 6 work days||From $9.99||From $2.99||Over $100|
|International||7 - 15 work days||From $9.99||From $2.99||Over $150|
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
On 1st July, the EU is removing the VAT exemption of €22 on goods imported to the EU. This will mean that all goods, irrespective of value, will be subject to VAT in all EU countries.
Please NOTE: Due to the current situation with COVID-19 there are delays with deliveries to all international destinations. Please allow up to 8-10 weeks for delivery
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.