Site Information

 Loading... Please wait...
  • Call us on +442085329595
  • My Account
  • Gift Certificates

Frequently Asked Questions

FAQs - TENS, EMS, Electro-Acupuncture

TENS Pain Relief

How does TENS (Transcutaneous Electrical Nerve Stimulation) work?
Electrodes are placed on or near the area of pain. Soothing electrical pulses are sent via the electrodes through the skin and along the nerve fibres. The pulses (controlled by the user at all times) suppress pain signals to the brain. TENS also encourages the release of endorphins and encephalins (the body’s own pain-relieving chemicals) which aid the body’s healing process.

What is the history of TENS?
Stone carvings from the Egyptian Fifth Dynasty in 2500BC depict an electric fish being used to treat pain. The present day use of TENS began after the 1965 publication of a landmark paper by Melzack and Wall entitled "Pain Mechanisms: A New Theory". An enormous amount of scientific research followed, resulting in TENS therapy used today.

Will TENS work for me?
TENS is a highly effective treatment for pain. It has been used worldwide for many years and is recommended by pain clinics, sports coaches, physiotherapists, doctors and other medical practitioners.

Numerous painful medical conditions can be eased with TENS, including:

  • Rheumatoid and Osteo-arthritis
  • Back Pain
  • Menstrual Pain
  • Labour Pain
  • Peripheral Nerve Injuries
  • Shingles
  • Headache and Migraine
  • Cancer Pain
  • Trigeminal Neuralgia
  • Phantom Limb Pain
  • Sports Injuries
  • Sciatica
  • Aching Joints
  • Post Operative Pain
  • Muscular Pain
  • Whiplash and Neck Injury.

For many people, the pain relief is so dramatic that using TENS has changed their lives. We are always delighted when someone tells us that they are pain free for the first time in years!

Remember - pain is the body's means of warning that something is amiss. Before using any Body Clock TENS unit, you should establish the source and cause of your pain.

Contraindications and Precautions: Body Clock TENS units must not be used by patients using a demand type pacemaker. Electrodes should NOT be placed at the front or side of the neck. Units should NOT be used when driving or operating machinery. Pregnant women and patients who have epilepsy should seek medical advice before using a Body Clock TENS unit. NEVER use TENS or any other method of pain relief to mask undiagnosed pain as this could require urgent treatment.

What makes a Body Clock TENS unit better than the rest?
Body Clock only make the highest quality TENS units, known for their ease of use and latest technology. All of our units are fully compliant with current medical device regulations. Body Clock is a well established company with an excellent reputation. Our friendly team of staff is always ready to answer any question you may have and our pre and post sales care is unrivalled.

Are Body Clock TENS units safe to use with other medication?
Yes, and you may be able to stop taking pain killing drugs or reduce your intake.

Will the treatment hurt?
No, the sensation felt is very pleasant and soothing and is totally controlled by you.

Is a Body Clock TENS unit easy to use?
Yes, extremely easy to use. Step by step instructions are provided and you can leave a message via our contact form or on livechat if any further advice is needed.

How long before I feel the benefit from my Body Clock TENS unit?
Some people's pain is relieved immediately whilst others need a little longer. You should also take into account that it may take a while to find the best position for the electrodes.

For how long does the pain relief last?
In some cases pain relief will continue (perhaps for several hours) after the unit has been switched off. Some people benefit for days after only a half hour treatment, whilst others need to keep their Body Clock TENS unit on for longer periods.

 

Electrical Muscle Stimulation (EMS)

Is Electrical Muscle Stimulation (EMS) used for medical or cosmetic purposes?
Both. Body Clock EMS units are fully compliant with strict medical device regulations so that they can be used for medical purposes. However, they are also excellent for cosmetic toning and are regularly used on the abs, legs and thighs, arms and other areas of the body.

What is the difference between Body Clock EMS units and those advertised in the media?
Technologically, there is much similarity. However, Body Clock EMS units are manufactured to be fully compliant with strict medical device regulations, ensuring high quality.

How does EMS work?
EMS works by passing electrical pulses through the skin to the underlying nerves and muscles, via electrodes placed on the body. This stimulates the muscles to contract which aids both toning and muscle strength. 

What medical conditions are usually treated with EMS?
Body Clock EMS units are used to treat a number of medical conditions that require muscle stimulation. The most common are:

  • Long-term disuse after fracture or prolonged bed rest
  • Progressive strengthening for joint or muscle injury
  • Immobilised limbs
  • Atrophy Prevention
  • Bell's Palsy
  • Stress incontinence
  • Muscle weakness
  • Improving muscle tone after weight loss or childbirth
  • Muscle spasticity following a stroke.

Will EMS work for me?
EMS is highly effective for both cosmetic toning and medical usage. Body Clock EMS units are used worldwide and recommended by sports coaches, physiotherapists, doctors and other medical practitioners. However, for the best results, EMS should be accompanied with a sensible exercise programme so that the muscles are worked correctly.

Are Body Clock EMS units safe to use with other medical treatments?
Yes. They are often used in conjunction with physical and occupational therapies. If in doubt, please consult a medical professional.

Is a Body Clock EMS unit easy to use?
Yes, extremely easy to use. Step by step instructions are provided and you can leave a message via our contact form or on livechat, if any further advice is needed.

 

Stimplus Electro-acupuncture

How does the Body Clock Stimplus range work?
The Stimplus and Stimplus Pro are the latest in electro-acupuncture. These amazing devices apply the same principle as the age old Chinese therapy of acupuncture, without using needles. The Stimplus range locates acupoints and, at the touch of a button, stimulates them electronically to ease the pain. Acupoints are indicated by sound and light. 6 LED indicators on the top of the unit light up, one by one, and a low pitch sound rises the closer you are to an acupoint.

Will electro-acupuncture work for me?
The Body Clock Stimplus and Stimplus Pro are highly effective treatment for pain. They are used worldwide and recommended by pain clinics, acupuncturists, doctors and other medical practitioners. They can help relieve pain for many conditions, though some may be better suited to our TENS units.

Conditions that the Stimplus range is particularly useful for include:

  • Headaches including Migraine, Cluster, Tension and other types of headaches
  • Neck pain
  • Toothache
  • Stress
  • All other conditions that are traditionally treated with acupuncture.

*NB These conditions can also be treated using TENS.

What makes the Body Clock Stimplus range better than the rest? 
The Body Clock Stimplus range is known for its ease of use, reliability and competitive price. Body Clock is a well established company with an excellent reputation. Our friendly team of staff is always ready to answer any question you may have and our pre and post sales care is unrivalled.

Is a Body Clock Stimplus unit easy to use?
Yes, extremely easy to use. Step by step instructions are provided and you can leave a message via our contact form or on livechat if any further advice is needed.

Is a Body Clock Stimplus unit safe to use with other medication?
Yes, and you may be able to stop taking pain killing drugs or reduce your intake.

For how long does the pain relief last?
Some benefit for days after a short treatment, whilst others need to re-treat their painful area more than once.

 

Payment

Can I pay in Pounds (£), Dollars ($) or Euros (€)?
You may pay in either currency. Once you begin browsing the catalogue, you can switch to the US catalog or to the UK catalog or to the French catalog

What credit/debit cards do you accept?
Visa/Delta/Electron, MasterCard/Eurocard, Maestro and American Express.

Are Internet Orders placed with Body Clock Secure?
Yes, for details please click here.


Shipping and Handling

How much does delivery cost and how long will it take to deliver my unit?
For a full list of delivery charges click here.

What if I want to return my unit?
We are so sure you will gain satisfaction from using our units that we offer a money back guarantee for those returned within 30 days of despatch. This guarantee does not include either the cost of consumable items (e.g. self-adhesive electrodes) or shipping

 

Questions about this Web Site

I am having a problem with my payment or the website. Is there anything I can do?
In the unlikely event of you experiencing a problem with your payment, you can leave a message via our contact form or on livechat  or call us on +44 (0)20 8532 9595 and one of our customer service team will be happy to help. 

What are the CE marks on the products?
All Body Clock TENS, EMS and Electro-acupuncture units have to pass through stringent medical regulations. The CE marking means that our products fully comply with EU medical device regulations. CE marking is recognised worldwide. Body Clock also complies with the following standards:sgs-iso-13485-ukas-2014-tcl-lr.jpg sgs-iso-9001-tcl-hr.jpg

I have a question that has not been answered here. What next?
Leave a message via our contact form or on livechat or call us on +44 (0)20 8532 9595 and one of our customer service team will be happy to help.